This week, I talked with a family member about my book project and artificial intelligence. He shared how his employer, a huge Fortune 500 company, uses AI. A few takeaways:

• Microsoft Copilot is the only authorized AI tool at his company because of concerns about proprietary data.
• He’s more productive because of ChatGPT and similar tools.
• His coworkers aren’t using AI and aren’t interested in learning about how to use it. He’s an outlier in his group.
• He feels he has a lot to learn about AI and is hungry to learn more about it and how he can use it to advance his career.
• Corporate America doesn’t understand AI and hasn’t figured out how to use it. When it does, companies will realize how much more efficient they could be and start moving in that direction.

I tend to talk to entrepreneurs and people in tech who stay on top of the latest technologies. This conversation provided a perspective from inside a large, mature organization, something I rarely get. It reminded me that AI is in its infancy and many people and companies haven’t figured out how to use it to their benefit.